Jim Mace
Senior Customer Success Manager
- Role
- Senior Customer Success Manager at Oracle
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Jim Mace
Experienced Manager within Project Management with a demonstrated history of working in…
Experience
Senior Customer Success Manager
Oct 2022 — Present
Cultivated executive-level partnerships to align Oracle Health technology with client organizational goals. • Led cross-functional initiatives aimed at continuous improvement and client growth. • Identified expansion and upsell opportunities to enhance annual recurring revenue (ARR) and long-term client value.
Education
Columbia College
Bachelor of Science, Criminal Justice
2009 — 2010
Mid-America Nazarene
Criminal Justice
2005 — 2008
Skills
- Software Implementation
- Program Management
- Data Analysis
- Business Analysis
- Salesforce.com
- Microsoft Office
- Microsoft Excel
- Revenue Cycle
- Project Management
- Healthcare
- Process Improvement
- Microsoft Word
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