Jim Lee
- Role
- Director of Operations at Wawa, Inc.
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Director of Operations
Dec 2017 — Present
Integrate new products, capabilities, and technologies into Wawa’s store operating model. Develop and implement strategic road map of store capabilities that enhance the operation and enable improved execution. Provide oversight and direction regarding store-level processes, labor optimization, store technologies, and business improvement. Continuously assess and improve end-to-end store processes, with special focus on upon consistent delivery of our customer experience, store efficiencies, and reduction of complexity at store level.
Education
United States Military Academy at West Point
BS, East Asian Studies / Systems Engineering
1989 — 1993
Missouri University of Science and Technology
MS, Engineering Management
1997 — 1998
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