Jim Johnson

I help financial companies simplify compliance through software solutions and managed services! | Customer Experience Manager | Sports Enthusiast (former sports journalist) | Tailgate Connoisseur | Average Golfer

Role
Customer Experience Manager at RegEd
Location
Dayton, MN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jim Johnson

Who is RegEd?RegEd is the market-leading provider of RegTech enterprise solutions with relationships with more than 200 enterprise clients, including 80% of the top 25 financial services firms.Established in by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk.Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.

Experience

  1. Customer Experience Manager

    RegEd

    Jul 2025 — Present · Minneapolis, MN, US

    Responsible for management of client relationships to ensure client satisfaction, retention, growth and reference ability-Evaluate client product and feature adoption-Lead client standing meetings and participate in stakeholders\' meetings-Responsible for senior level relationships with clients to play a pivotal role in shaping how our clients experience our brand-Lead initiatives that enhance customer satisfaction, drive engagement, and foster long-term loyalty.

Education

  • Concordia College

    B.A., Communications - Mass Media, Journalism

  • Anoka High School

    Diploma

    1996 — 2000

Skills

  • Management
  • Networking
  • Sales Management
  • Outlook
  • Team Leadership
  • Time Management
  • Cold Calling
  • Leadership
  • Building Relationships
  • Temporary Placement
  • Account Management
  • Newspapers
  • Sports
  • Training
  • Editing
  • Salesforce.com
  • Applicant Tracking Systems
  • Photography
  • Microsoft Office
  • Sales
  • Interviews
  • Customer Service
  • Social Media
  • Recruiting
  • Staffing Services

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jim Johnson — Customer Experience Manager at RegEd in Dayton, MN, US | Unifers