Jim Johnson
I help financial companies simplify compliance through software solutions and managed services! | Customer Experience Manager | Sports Enthusiast (former sports journalist) | Tailgate Connoisseur | Average Golfer
- Role
- Customer Experience Manager at RegEd
- Location
- Dayton, MN, US
- LinkedIn followers
- 500 followers
About Jim Johnson
Who is RegEd?RegEd is the market-leading provider of RegTech enterprise solutions with relationships with more than 200 enterprise clients, including 80% of the top 25 financial services firms.Established in by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk.Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.
Experience
Customer Experience Manager
Jul 2025 — Present · Minneapolis, MN, US
Responsible for management of client relationships to ensure client satisfaction, retention, growth and reference ability-Evaluate client product and feature adoption-Lead client standing meetings and participate in stakeholders\' meetings-Responsible for senior level relationships with clients to play a pivotal role in shaping how our clients experience our brand-Lead initiatives that enhance customer satisfaction, drive engagement, and foster long-term loyalty.
Education
Concordia College
B.A., Communications - Mass Media, Journalism
Anoka High School
Diploma
1996 — 2000
Skills
- Management
- Networking
- Sales Management
- Outlook
- Team Leadership
- Time Management
- Cold Calling
- Leadership
- Building Relationships
- Temporary Placement
- Account Management
- Newspapers
- Sports
- Training
- Editing
- Salesforce.com
- Applicant Tracking Systems
- Photography
- Microsoft Office
- Sales
- Interviews
- Customer Service
- Social Media
- Recruiting
- Staffing Services
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