Jim Hess

About Jim Hess

I specialize in building high-performing operations that meet rigorous quality, safety, and compliance standards. My career began at Lockheed Martin and MSA Safety, where I gained firsthand experience inside highly regulated, precision-driven environments. Those foundations in disciplined execution, process control, and enterprise-level standardization shaped the way I approach every operational challenge.In subsequent roles, I applied that expertise to fast-paced, complex manufacturing settings—leading the design, implementation, and optimization of end-to-end supply chain and production systems. Working in an industry with evolving regulations and rapid scaling demands strengthened my ability to establish GMP-aligned processes, reduce operational risk, and build cross-functional systems that deliver consistency from raw materials through finished goods distribution.I am particularly energized by environments where operational structure needs to be created, strengthened, or scaled. Whether optimizing throughput, improving audit readiness, or developing right-sized quality and compliance frameworks, I thrive at transforming ambiguity into repeatable, efficient, and measurable workflows.

Experience

1. Sr Director of Operations

   Miss Grass

   Mar 2025 — Present

   Balance sheet Improvement: Decreased Raw Material investment by 31.56%- Developed and implemented a strategic sourcing approach to improve supplier selection, cost control, and risk mitigation- Drove measurable supply chain cost reductions in 2025-$255,416.61: including:$0.182 savings per unit for LG and SM (HEMP),$0.46 savings per jar (THC- total savings),$0.10 savings per mini/infused unit (THC),$0.022 savings per cone (THC)- Led a comprehensive overhaul of how MG understands, plans, and executes supply chain management across functions- Developed a project spend outlook to enable accurate forecasting of procurement plans and support cash flow balancing across the organization- Led end-to-end launch planning and execution for market entry into new states- Actively managed and maintained the Bill of Materials (BOM), incorporating multiple unique and evolving supply chain constraints- Streamlined pre-roll operations by consolidating to a single MG custom cone, improving consistency and operational efficiency.

Education

• Duquesne University

  Bachelor's Degree, Supply Chain Management, Logistics, and Materials

  2010 — 2014