Jim Hamilton
Operations Director @Cds Defence & Security
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WORK HISTORY
Operations Director @Cds Defence & Security
GB
Executive Leadership | Director of Operations & Business Units – CDS Defence & SecurityAs a member of the Executive Leadership Team at CDS Defence & Security (CDS DS), I hold full accountability for the integration, optimisation, and strategic direction of all company operations and shared services, including IT & InfoSec, PMO, Security & Compliance, Finance, Legal and Commercial Management.In parallel, I lead the strategy, service delivery, and profitable growth across four business units, each operating in high-security, regulated environments: 1. Cyber Security & Information Assurance (CS & IA) Services 2. Training & Learning Development Services 3. Capability Sustainment (Through-Life Support / Supportability Engineering) 4. Special Operations Programme Management & Operational SupportKey Achievements: • Built and lead a world-class, high-performing team, driving culture, accountability, and delivery excellence across national and global operations. • Grown annual revenue from £8M to £20M++, significantly enhancing both top-line and bottom-line performance. • Led a major business transformation programme, streamlining shared services and company-wide operations to deliver increased profitability, regulatory compliance, and service quality within a complex, high-assurance sector.
EDUCATION
Simon School of Business, University of Rochester, NY, USA
Corporate Strategy (Mini MBA, in partnership with Xerox), Corporate / Business Strategy
Lean Six Sigma, Xerox
Green Belt Certified, Lean Six Sigma
ABOUT JIM HAMILTON
I am a board-level executive and currently serve as Operations Director at CDS Defence & Security. Previously, I held the roles of Chief of Staff and Director of Business Operations within the Office of the CIO at Xerox, where I successfully led international teams across multiple regions.As a strategic and ethical leader, I believe deeply in integrity, collaboration, and the power of high-performing teams. I take a people-first approach and have a strong track record of building, inspiring, and aligning culturally diverse and resilient teams to drive meaningful business transformation and deliver sustainable, profitable growth.My experience spans start-ups to global enterprises and covers a wide range of highly secure and regulated sectors, including Defence, National Security, Global Technology, Mobile Communications, Pharma, Media, Finance, and Retail.
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