Jim Draper
Sr Director Warehouse and Delivery Operations @American Signature Inc
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WORK HISTORY
Sr Director Warehouse and Delivery Operations @American Signature Inc
Columbus, OH, US
Senior operations leader overseeing a national warehouse and last-mile delivery network supporting a multi-state retail footprint.• Executive responsibility for a network of 60 warehouses supporting retail and e-commerce demand• Oversight of customer deliveries per month, including all final-mile execution• Ownership of last-mile delivery strategy, including 3PL selection, contract governance, and performance management• Direct leadership of a 4-person operations leadership team, with indirect oversight of warehouse and delivery partners• Accountability for operating expense, service levels, safety, and customer experience KPIs
SKILLS
ABOUT JIM DRAPER
As Senior Director of Delivery and Warehouse Operations at American Signature Inc, I oversee a nationwide warehouse and last-mile delivery network supporting a multi-state retail presence. With a focus on strategy, I lead an operations leadership team and collaborated with warehouse and delivery partners. My responsibilities include managing 60 warehouses, overseeing more than customer deliveries monthly, and optimizing last-mile delivery through 3PL partnerships, contract governance, and performance management. With over 7 years in my current role and extensive experience in retail and store operations, I am committed to driving operational excellence, enhancing customer experiences, and achieving key performance benchmarks. My expertise lies in strategic planning, process improvement, and building effective teams to deliver measurable results in a competitive retail environment.
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