Jim Dickerman
Director of Aftermarket Business @ Schwing Bioset, Inc. | Driving Operational Excellence and Revenue Growth
- Role
- Director of Aftermarket Business at Schwing Bioset, Inc
- Location
- Hugo, MN, US
- LinkedIn followers
- 500 followers
About Jim Dickerman
Self-starter with engineering, sales, management and operational strengths striving for continuous improvement to increase shareholder value.International supply chain business experience with Germany, India, Brazil, Austria, Mexico, Canada, Latin America, Asia.Specialties: new business development, cross-functional management, personnel and high performing team development, SAP SD systems and development, technology forecasting, sales forecasting, sales management, warranty management, cost reduction, equipment maintenance, root cause analysis, Lean manufacturing, product development, customer needs assessment and voice of customer, new product development and launch, marketing tools and materials development, process improvement, customer and supplier relationships, issue resolution, concrete pumping, construction equipment applications, Separate Placing Booms.
Experience
Director of Aftermarket Business
Aug 2021 — Present
Delivered 15% year-over-year revenue growth in aftermarket business while navigating a 20% reduction in workforce, demonstrating strong operational and financial leadership.• Held full P&L accountability for high-impact business units including parts, field service, and technical training, aligning commercial goals with operational execution.• Led divisional restructuring amid corporate transformation, establishing scalable systems, process standardization, and strategic alignment across functions.• Designed and executed a comprehensive talent strategy focused on recruitment, retention, and workforce development to strengthen organizational capability.• Established enterprise-level performance metrics and accountability frameworks that elevated service delivery, operational efficiency, and team performance.• Strengthened customer loyalty and accelerated revenue growth through the development and deployment of value-added service initiatives.
Education
University of Minnesota
Master of Science (MS), Management of Technology
2012 — 2014
South Dakota State University
BS Agricultural Engineering, Power Systems
1997 — 2001
Skills
- Sales Management
- Root Cause Analysis
- Manufacturing
- Customer Service
- Product Development
- Strategic Planning
- Cross-Functional Team Leadership
- Lean Manufacturing
- Sap
- Organizational Leadership
- Process Improvement
- Engineering
- Forecasting
- Continuous Improvement
- Management
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