Jim Cornell

Director-level Head of Technical Program Management(TPM) | Cross-Functional Leadership in Cloud, SaaS & AI/ML | Strategic Planning & Scaling Systems

Role
Head of Technical Program Management, Implementations and Customer Success at Nuna Inc.
Location
Cleveland, OH, US
LinkedIn followers
500 followers

About Jim Cornell

A results-driven Director of Technical Program Management with a 15+ year track record of building and scaling high-performing TPM organizations. My expertise lies in navigating ambiguity to deliver complex, large-scale technology initiatives that align with C-level strategic planning. I excel at serving as the bridge between technical strategy and execution, ensuring seamless cross-functional leadership across engineering, product, and business operations.With deep business acumen, I specialize in transforming TPM functions from tactical execution groups into strategic partners that drive tangible business value. My approach is rooted in clear executive communication, proactive stakeholder management, and a passion for team leadership & mentorship. I thrive on building the processes and culture necessary to turn ambitious goals into reality, from defining the product roadmap to executing a successful Go-to-Market (GTM) strategy.Whether it\'s managing a multi-million dollar portfolio management function or driving enterprise-wide process improvement, my focus is always on delivering results and fostering a culture of accountability and innovation.

Experience

  1. Head of Technical Program Management, Implementations and Customer Success

    Nuna Inc.

    Nov 2023 — Present · Cleveland, OH, US

    Established the Technical Program Management (TPM) function from the ground up, implementing program governance and defining a scalable Software Development Lifecycle (SDLC) that improved delivery velocity by 30%.Provided team leadership & mentorship for the TPM and implementation functions, scaling the team during high-growth periods and creating a culture of excellence and accountability.Drove roadmap planning for a 150+ person SaaS organization, ensuring alignment between product goals and engineering capacity through effective resource allocation/management.Championed data-driven decision making by creating a unified system of KPIs & metrics in Jira, providing transparent reporting and clear visibility into program health for executive leadership.Managed complex dependency management across engineering, product, and customer-facing teams, ensuring smooth delivery of a highly scalable platform.

Education

  • The University of Akron

    Master of Business Administration (MBA), Interdisciplinary

    2013 — 2015

  • The Ohio State University

    B.S., Mechanical Engineering

    2002 — 2007

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Jim Cornell — Head of Technical Program Management, Implementations and Customer Success at Nuna Inc. in Cleveland, OH, US | Unifers