Jim Casey

Head of Customer Experience Management @Node4

Coventry, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Head of Customer Experience Management @Node4

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Leading a talented practice delivering D365 solutions.

EDUCATION

1983 — 1989

South Warwickshire Technical College

HNC, Electrical and Electronic Engineering

SKILLS

Call CenterBusiness TransformationProfessional ServicesGenesysOutsourcingBusiness IntelligenceConsultingUnified CommunicationsTelemarketingCrmContact CentersManaged ServicesIntegrationSolution ArchitectureTelecommunicationsVoipCall CentersPre-SalesService DeliveryIvrManagement

ABOUT JIM CASEY

Senior business/technology leader and digital evangelistDecisive senior executive and digital evangelist with a proven track record over 30 years delivering digital strategy and outcomes. Strong technical leadership recognised within the CXM industry coupled with extensive commercial and sales experience. Focused on delivering exceptional client satisfaction through innovation, strategy, quality, programme delivery, and financial results, achieved through hands-on leadership.

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Jim Casey — Head of Customer Experience Management at Node4 in Coventry, GB | Unifers