Jim Burdick
Omni-Channel Program Manager at Priority Health
- Role
- Operations Program Manager at Priority Health
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Jim Burdick
Energetic and personable leader with a passion for solving problems together with others, with a track record of consistently achieving budget & operational targets. Global business is an opportunity to learn new cultures while developing relationships with people. Summarizing my top five values: Spirituality, Counterbalancing, Integrity, Wisdom, and Creating a sense of Belonging for others. Passionate about life with an avocation for: volunteerism, travel, languages & culture, sailing, scuba diving, outdoors, foodie, movies, being a bookworm, economics & finance nerd, and family.
Experience
Operations Program Manager
Mar 2021 — Present · Grand Rapids, MI, US
Maintain and manage strategic projects related to customer experience, resource and financial forecasting for human capital and supporting technologies.
Education
Miami University Farmer School of Business
Bachelor of Science - BS, Marketing & Mgt Information Sys.
1998 — 2002
Western Michigan University - Haworth College of Business
Master of Business Administration - MBA, Finance
2005 — 2009
Skills
- Market Planning
- Forecasting
- Management
- Budgets
- Speech Analytics
- Financial Analysis
- Competitive Analysis
- New Business Development
- Strategic Planning
- Aspect Acd
- Analytics
- Business Strategy
- Microsoft Excel
- Analysis
- Access
- Marketing
- Pricing Strategy
- Customer Service
- Business Planning
- Data Analysis
- Crm
- Process Improvement
- Market Research
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