Jim Brooking

Manager, Americas HR Operations @OpenText

Menlo Park, CA, US

Manage team of HR professionals in support of HR operations delivery in the Americas. Work collaboratively with HRBPs and COEs to manage the day-to-day HR activities and provide HR oversight from a regional and country perspective. Provide coverage and support for the full spectrum of HR services and programs as required to meet specific country requirements and provide a holistic view of people related issues across all businesses in region. Provide guidance on process improvements and recommend changes in alignment with business tactics and strategy for region. Plan, manage and monitor operational/tactical activities of the Regional HR Services team. • Lead a team of HR professionals by developing and setting performance goals and objectives, assigning program teams, and ensuring proper tools are in place to support team’s timely and effective delivery of processes, programs, and systems.• Communicate process and program expectations for implementation across geographies and functional areas, including defining success measures and team responsibilities.• Consult with senior level HR Business Partners and HR COEs on process improvements.• Contribute to the development of HR operations strategy in a number of areas, including employee experience, self-service, and content management.• Collaborate with support functions such as Payroll, Finance, and Talent Acquisition for seamless management of HR operational processes• Executes change initiatives across a broad employee base.

University of San Francisco

Bachelors, Organizational Behavior