Jim Baker
ITIL/ITSM Change/Incident/Problem Manager at Adient
- Role
- Itsm Global Program Lead Service Desk Manager at Adient
- Location
- Garden City, MI, US
- LinkedIn followers
- 500 followers
About Jim Baker
Experienced Incident, Problem and Change Manager with a demonstrated history of working…
Experience
Itsm Global Program Lead Service Desk Manager
Aug 2016 — Present · Plymouth Township, MI, US
Coordination of all ITSM disciplines, processes and practices for the Adient Service Management Organization (SMO).
Education
Schoolcraft College
Police Academy
1999 — 2000
Henry Ford Community College
Associate of Science (AS)
2000 — 2002
Davenport University
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
2011 — 2015
Skills
- Integration
- Data Center
- Problem Management
- Hp Service Manager
- Itil
- Service Delivery
- Release Management
- Business Analysis
- Network Optimization
- Situation Analysis
- Incident Management
- IT Management
- IT Strategy
- Ccnp
- Project Management
- Network Administration
- Ccna
- Itil V3 Foundations Certified
- Network Engineering
- Itil Process
- IT Service Management
- Change Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.