Jim Baker
Customer Led Delivery & Growth Leader
- Role
- Technology Infrastructure Project Manager at HENSEL PHELPS
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Jim Baker
A leader with extensive experience directing operations, business development, and customer care support teams in a direct P&L environment through various roles in the organization. I bring deep expertise in building SMART technology infrastructure in new construction/bid, owner/end user-retrofit and service of the following: IT structured cabling, electronic/physical security, fire/life safety, building automation controls, HVAC climate energy management infrastructure, low voltage lighting; audio visual, first responder, E-Call and DAS communications systems. Hallmarks of my experience include a solid technology background managing complex building systems integration projects directly and through teams. Scope of responsibilities include Program/Project leadership, Sales and General Management responsibilities focused on meeting and exceeding customer expectations achieving schedule on -budget project management driving shareholder value. Financially disciplined through delivering value add solutions and services that capture market share exceeding growth goals. My customer care and team leadership style is servant in nature to remove roadblocks so all excel. I embrace and apply select technology to the correct application to deliver value. I believe in ensuring a healthy and safe work environment for all and hold all accountable with a foundation of integrity first in all we do each day. A constant and agile learner who enjoys a challenge and is committed to identify, mentor and develop current team talent to grow to the next level. These are cornerstones for being best in class and an employer of choice.Specialties: I am “Customer Focused”, a “Leader to carry the Team Flag for all Leaders” in Branch Management/Operations, Project Management, Sales ($130M+) and Finance (P&L)($80M+). Point of customer care contact for full line products and services offerings in new Construction and Owner Services within Commercial Buildings - Structured Cabling IT Systems, Integrated Security, Fire-Life Safety, HVAC, Automation/Energy Management, LV Lighting, and Communications - AV/Emergency Call Systems.
Experience
Technology Infrastructure Project Manager
Oct 2022 — Present · Westminster, CO, US
Education
Prince George's Community College
AS, Electronics Engineering Technology
University of Maryland Global Campus
MS, Technology Management
University of Maryland
BS, Management
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