Jill Wheelwright
Sr. Director, Client Operations at Q-Centrix
- Role
- Sr Director, Client Operations at Q-Centrix
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jill Wheelwright
Strategic business leader with 20 years of success in improving operational performance…
Experience
Sr Director, Client Operations
Mar 2023 — Present
Education
Mount St. Joseph University
Bachelor's degree
Skills
- Customer Relationship Management (Crm)
- Business Analysis
- Strategy
- Product Management
- Team Leadership
- Customer Experience
- Training
- Customer Satisfaction
- Business Process Improvement
- Continuous Improvement
- Recruiting
- Leadership Development
- Telecommunications
- Analysis
- Employee Engagement
- Budgets
- Change Management
- Management
- Team Building
- Performance Management
- Employee Training
- Problem Solving
- Operations Management
- Strategic Planning
- Vendor Management
- Leadership
- Call Center
- Outsourcing
- Microsoft Office
- Team Management
- Project Management
- Salesforce.com
- Process Improvement
- Coaching
- Data Analysis
- Cross-Functional Team Leadership
- Call Centers
- Software as a Service (Saas)
- Offshore Operations
- Business Process Outsourcing (Bpo)
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