Jill W.
Senior Director of Product, Americas @Ponant
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WORK HISTORY
Senior Director of Product, Americas @Ponant
New York, NY, US
EDUCATION
University of Amsterdam
Master's Degree, European Studies
University of Wisconsin-Madison
Bachelor's Degree, Economics, International Relations, and Political Science
The University of Bonn
Study Abroad Program, German and European Union Politics
ABOUT JILL W.
Motivated senior-level professional with more than fifteen years of progressive experience and increased responsibility within the travel industry.Interests include- Providing solid team leadership and management by training, motivating, and empowering team members and celebrating their successes- Streamlining operational processes and procedures across business units to increase workplace efficiency and consistency- Providing solid legal/risk guidance to protect the business and providing accurate security analysis and recommendations to protect guests- Planning strategy for the implementation of large-scale projects and new business initiatives- Connecting with guests, fostering relationships, and providing an exemplary customer service experience to increase return rates.
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