Jill Taycher
Director - Technology and Cybersecurity Risk Management @Humana
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WORK HISTORY
Director - Technology and Cybersecurity Risk Management @Humana
Executive leader directing three distinct functional areas: strategic assessment and remediation of risks associated with non-corporate IT technologies (shadow IT); strategically addressing regulatory audits and customer inquiries related to technology and cybersecurity; and overseeing the administration of technology policy management (through 2023).• Developed and executed a multi-year strategy to assess and prevent technology operating outside of corporate IT and spearheaded complex cross-functional initiatives to bring over 100 high-risk solutions under IT management and controls, in collaboration with IT leadership, the Humana’s Management Team, and under the purview of Humana’s board.• Enhanced the quality and efficiency of regulatory audit examinations and customer bids by implementing process improvements, leveraging AI solutions, sourcing and upskilling associates, and optimizing communication strategies.• Pioneered a new technology policy management function by ideating processes to address stakeholder needs, onboarding skilled talent and delivering improved outcomes.• Designed and facilitated a comprehensive department-level associate engagement program for over one hundred associates, structured into four specialized subcommittees, resulting in progressive improvement in engagement levels and overall organizational performance.
EDUCATION
University of Wisconsin-Green Bay
Bachelor of Applied Science (BAS), Organizational Leadership
Northeast Wisconsin Technical College
Associate of Applied Science (AAS), Paralegal
SKILLS
ABOUT JILL TAYCHER
Accomplished organizational leader with extensive insurance industry knowledge, uniquely possessing an executive level view with domain expertise. Demonstrated success in building highly engaged teams, enterprise level program and project management, software development lifecycle, senior level communications, risk, compliance and strategic leveraging of third party vendor relationships for advancing the business. Highly skilled problem solver, strategic thinker and mentor with reputation of delivering top notch results through both individual contributions and inspirational leadership.− Cybersecurity and Technology Risk Management- Program / Project Management− Vendor Procurement and Oversight− Business Strategy Development− System Enhancement− Process Improvement and Redesign− Data and Financial Analysis− Executive Level Dashboards, Presentations, and Business Case Development
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