Jill Parker
- Role
- Senior Director at Capital One
- Location
- Camden, ME, US
- LinkedIn followers
- 500 followers
About Jill Parker
Leadership Development Culture Building Client Support Call Center…
Experience
Senior Director
Jul 2020 — Present
Leading customer facing operations for Capital One Trade Credit including Customer Service, Cash Application, Credit & Collections Strategic and Tactical Leadership of high growth operation Leading a team of over 200 agents across multiple geographies
Education
Simmons University
Strategic Leadership, Strategic Leadership for Women
Southern New Hampshire University
Management
1990 — 1991
Syracuse University
NA, Broadcast Journalism
1987 — 1989
Skills
- Leadership Development
- Sales
- Vendor Management
- Human Resources
- Team Leadership
- Banking
- Risk Management
- Product Development
- Team Building
- Process Improvement
- Management
- Operations Management
- Organizational Development
- Customer Satisfaction
- Mergers & Acquisitions
- Project Planning
- Leadership
- Executive Management
- Customer Service
- Training
- Credit
- Account Management
- Call Centers
- Business Process Improvement
- Strategic Planning
- Credit Cards
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