Jill Rawlinson-Baker

About Jill Rawlinson-Baker

Passionate about purpose, driven by impact. With over 20 years of experience in employee engagement and corporate social responsibility, I specialize in designing and executing award-winning transformative programs that connect employees to meaningful causes while strengthening organizational culture.As a dynamic Employee Engagement Manager, I’ve led enterprise-wide initiatives that unite people, inspire action, and deliver measurable results, from large-scale volunteer events to strategic partnerships with nonprofits that align with business values.I believe in the power of community to drive change and the role of corporate culture in enabling that momentum. My mission is to cultivate workplaces where employees feel empowered to make a difference, inside and outside the office.Whether it’s building engagement strategies, managing charitable campaigns, or mobilizing volunteers across states, I thrive at the intersection of purpose, people, and performance.

Experience

1. Community Impact Program Manager

   AAA Auto Club Enterprises

   Jul 2021 — Present · Costa Mesa, CA, US

   Transformed corporate citizenship by driving employee volunteerism, building strategic nonprofit partnerships, and positioning Auto Club as a recognized leader in social impact, enhancing national brand reputation, and deepening community trust.Directed Auto Club’s flagship United Way Giving Campaign across 25+ states and 130 United Way chapters, providing strategic leadership to a network of 200+ campaign ambassadors. Oversaw all fundraising, communications, and employee engagement initiatives, mobilizing thousands of employees and strengthening cross-regional collaboration. Consistently achieved record-breaking outcomes, generating more than in charitable contributions in each of the last three years and embedding a sustained, enterprise-wide culture of giving with measurable community impact nationwide.Transformed and scaled MyClubCares, Auto Club’s national employee volunteer and donation program serving employees. Tripled volunteer engagement within three years by modernizing platform coordination, expanding strategic nonprofit partnerships, and launching high-impact initiatives including Habitat for Humanity builds, sponsored food bank and United Way events, innovative fundraisers, blood drives, and enterprise-wide donation campaigns.Launched and scaled a corporate philanthropy platform in 2023, providing employees with real-time access to thousands of vetted donation and volunteer opportunities. Achieved over 50% employee participation, enabled rapid national crisis response, expanded DEI-aligned volunteer engagement, and unified giving and service across regions through a streamlined, enterprise-wide model.

Education

• Google

  Google Project Management Professional Certificate

  2021 — 2021

• NYU Tisch Art and Public Policy

  Hospitality and Tourism Industry Essentials Certificate Program

  2021 — 2021

• Yum! University

  Leadership Development Program

Skills

• Volunteer Recruiting
• Vendor Relations
• Customer Service
• Recruiting
• Corporate Communications
• Public Speaking
• Marketing Strategy
• Photoshop
• Event Planning
• Human Resources
• Problem Solving
• Inventory Management
• Budgets
• Community Outreach
• Graphic Design
• Teamwork
• Budgeting
• Promotions
• Retail
• Customer Relations
• Management
• Team Building
• Nonprofits
• Restaurants
• Strategic Planning
• Employee Relations
• Project Planning
• Leadership Development
• Social Networking
• Budget Management
• Public Relations
• Strategy
• Leadership
• Vendor Management
• Training
• Customer Satisfaction
• Volunteer Management
• Microsoft Excel
• Time Management
• Outlook