Jill N.

About Jill N.

Solution-focused HR and People Operations professional with experience across consulting, SaaS, energy, defense, parking, and health & fitness. I help organizations scale by building people-first HR operations that support growth, engagement, and compliance. I thrive at the intersection of strategy and execution, enjoying long-term thinking while also rolling up my sleeves to get tactical work done in fast-paced environments. Known as a trusted and confidential partner, I bring empathy, integrity, and practical guidance to leaders and employees alike. Collaborative leader with a trainer’s heart, passionate about developing people, strengthening teams, and leveraging modern HR technologies and AI tools to create efficient, meaningful employee experiences.

Experience

1. Senior Human Resources Business Partner

   V Shred

   Aug 2022 — Present

   Scale HR operations to support workforce growth from 140 to 400+ employees and 200+ contractors in a hyper-growth, remote-first environment.Lead full employee lifecycle management, overseeing onboarding, offboarding, I-9/E-Verify compliance, equipment coordination, and 30/60/90-day engagement check-ins.Enhance new hire integration by designing and facilitating dynamic onboarding and orientation programs, including monthly SME Roundtables that accelerate learning and connection.Drive engagement and retention through the design, launch, and analysis of Pulse and engagement surveys, partnering with leadership to implement data-driven improvements.Develop and implement HR policies including referral bonus, communication guidelines, travel and equipment stipends, and handbook updates to ensure compliance and clarity.Manage complex employee relations cases involving FMLA, ADA, maternity, bereavement, and other leaves with a balance of compliance and compassion.Leverage HR technology and AI tools, implementing ChatGPT Business AI to streamline workflows and Perficient EasyGenerator to design scalable e-learning and training content.Implement and maintain Dayforce (HCM) and Cornerstone (LMS) systems to automate HR processes, enhance analytics, and support organizational scalability.Develop and deliver engaging training programs using a storytelling approach to simplify complexinformation and improve employee comprehension and retention.

Education

• Stephen F. Austin State University

  Bachelor's degree

• Stephen F. Austin State University

  BS

• The University of Texas at Austin – Center for Professional Education (CPE)

  SHRM HR Management Certification

  2019 — 2019