Jill Lefevre
ServiceNow Partner Leader | Driving Implementation Excellence & Practice Growth Through Strategic Team Leadership
- Role
- Senior Director - Servicenow at Milestone Technologies, Inc.
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Jill Lefevre
A strategic leader responsible for overseeing the successful delivery of ServiceNow implementation projects across the organization. Leads and mentors delivery teams, ensures adherence to best practices, and fosters a culture of excellence. Drives continuous improvement initiatives to optimize project methodologies, enhance client satisfaction, and grow the Practice. Collaborates with stakeholders to align delivery strategies with business goals, identify new opportunities, and ensure consistent, high-quality service delivery across all engagements.
Experience
Senior Director - Servicenow
Jan 2026 — Present
Accountable for strategic alignment, revenue growth, delivery excellence, and long-term partnership success within the ServiceNow ecosystem.
Education
Worcester Polytechnic Institute
Bachelor of Science, Computer Science
Skills
- Databases
- Javascript
- Programming
- Project Management
- Software Development
- Strategy
- Technology
- Java
- Oracle
- Mysql
- Integration
- Enterprise Software
- Customer Service
- Cloud Computing
- Sql
- Crm
- Agile Methodologies
- Saas
- Web Services
- Customer Relationship Management (Crm)
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