Jill Malcolm

About Jill Malcolm

Senior HR Leader | HR Business Partnership | Organizational Effectiveness & TransformationStrategic HR leader with experience partnering with senior executives across multi-region, complex organizations to align people strategy with business outcomes. Known for leading HR Business Partner teams, building scalable operating models, and bringing structure and clarity to fast-paced, evolving environments.Brings a business-first, practical approach to organizational design, workforce planning, and performance management, with a strong focus on driving measurable outcomes. Experienced in leading large-scale transformation efforts, including organizational changes, rebrands, and system transitions, while maintaining alignment, engagement, and operational consistency.Experience supporting globally distributed organizations, including close partnership with engineering and technology teams in Bulgaria and Vietnam to deliver projects and align talent strategies across regions.Recognized for strengthening leadership capability, improving cross-functional alignment, and leveraging data and insights to inform decisions and drive organizational effectiveness.Core Capabilities:HR Business Partnership; HRBP Team Leadership; Organizational Design & Workforce Planning; Transformation & Change Leadership; Performance Management & Talent Strategy; Employee Relations & Risk Management; Leadership Coaching; Cross-Functional Partnership (Finance, Operations, Legal); People Analytics & Insights

Experience

1. Regional AVP, Human Resources

   Patriot Growth Insurance Services, LLC

   Mar 2025 — Present

   Lead HR strategy across multiple regions, partnering with senior leaders to align people strategy with business goals, operational performance, and growth priorities • Oversee and develop HRBP team supporting diverse markets, setting vision, priorities, and consistent practices to enhance stakeholder experience and execution quality • Designed and implemented a structured HRBP operating model, including regular talent reviews, workforce planning discussions, and leadership alignment cadences • Partner with Finance and business leaders to drive workforce planning and People Budgets, aligning headcount strategy with business needs and performance goals • Advise leaders on organizational design, talent strategy, and succession planning, translating business priorities into actionable workforce plans • Anticipate talent risks and provide guidance on organizational effectiveness, leadership capability, and change management • Lead complex transformation efforts including agency consolidations, rebrands, and system transitions, ensuring alignment across stakeholders and minimal disruption • Drive consistency in performance management practices and talent processes, partnering with COEs to ensure fairness, clarity, and strong calibration • Leverage HR data and insights to inform decision-making, identify trends, and communicate clear, actionable recommendations to leadership • Strengthen leadership capability through coaching and practical guidance, enabling leaders to effectively manage performance, engagement, and team development

Education

• Bloomsburg University of Pennsylvania

  Business Administration

Skills

• Talent Management
• Strategic Human Resources Leadership
• Employment Law
• Talent Acquisition
• Onboarding
• Payroll
• Human Resources
• Vendor Management
• Personnel Management
• Internet Recruiting
• Full-Life Cycle Recruiting
• Employee Relations
• Strategic Planning
• Job Description Development
• Project Management
• Employee Handbooks
• Performance Management
• Employee Training
• Recruiting
• Professional Services
• Customer Service
• Benefits Administration
• Training
• Business Development
• Leadership
• Management
• Team Building