Jillian Zatta
Growth AI Architect @ Kustomer
- Role
- Founding Growth Architect, Ai at Kustomer
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Jillian Zatta
I’m driven by understanding why people think and act the way they do, and using that insight to design how technology can serve them better. That’s what drew me to AI, which mirrors human thinking and behavior, and to CX solutions, which deepen human connection. Across my career, I’ve helped organizations adopt these technologies not just to automate, but to amplify what makes their customer interactions meaningful: translating complexity into clarity and turning innovation into impact.
Experience
Founding Growth Architect, Ai
Feb 2026 — Present · Philadelphia, PA, US
Education
Northwestern University - Kellogg School of Management
Master of Business Administration - MBA
2019 — 2021
Skidmore College
Bachelor of Arts, History, Government
Skills
- Valuation
- Mobile Applications
- Analytics
- Competitive Analysis
- Content Marketing
- Business Strategy
- Start-Ups
- Marketing
- Equities
- Leadership
- Venture Capital
- Marketing Communications
- Due Diligence
- General Awesomeness
- Financial Modeling
- Finance
- Mobile Marketing
- Awesomeness
- Management
- Strategic Partnerships
- Business Development
- Digital Marketing
- Social Media Marketing
- Mergers & Acquisitions
- Entrepreneurship
- Social Media
- Social Entrepreneurship
- Marketing Strategy
- Strategy
- Mobile Payments
- Branded Content
- Mobile Technology
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