Jillian R.
Creating loyal customers through a relationship-first approach to customer success.
- Role
- Customer Success Manager at Orlo
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jillian R.
From serving guests to serving clients, I\'ve traded my hospitality hat for a customer success one. The goal is still the same: creating exceptional experiences. My background in hospitality taught me the art of anticipating needs, solving problems with a smile, and turning every interaction into a positive memory. Now, I leverage that same blend of empathy and strategic thinking to build lasting relationships and drive growth as a Customer Success Manager.
Experience
Customer Success Manager
Dec 2025 — Present · Birmingham, GB
Education
Hartwick College
Bachelor of Arts - BA, Art History
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