Jillian Werner
Carrier Sales & Logistics Strategist | 8 Years’ Industry Experience | Driving Growth Through Data & Collaboration
- Role
- Logistics Account Agent at KBX Logistics
- Location
- Green Bay, WI, US
- LinkedIn followers
- 500 followers
Experience
Logistics Account Agent
Jun 2023 — Present
Developed SOPs and Excel-based tools to standardize workflows and support scalable team growth- Coached the team in Power BI, Excel, and advanced data analysis to surface actionable insights and improve decision-making- Automated and optimized carrier search processes using technology solutions, reducing manual effort and accelerating sourcing-Proactively expanded the carrier network through targeted outreach and relationship building to increase capacity and reliability- Active member of the Gen AI Champions program, applying generative AI to streamline routine tasks and boost team productivity- Facilitated service meetings to refine processes and reallocate capacity to higher-complexity work- Delivered cost-saving carrier alignment strategies by matching carriers to consistent freight lanes, improving utilization and reducing spend.
Education
Aveda Institute Of Beauty And Wellness
International Beauty Therapy, International Beauty Therapy
2014 — 2015
Skills
- Time Management
- Cashiering
- Customer Service
- Teamwork
- Customer Satisfaction
- Retail
- Data Entry
- Inventory Management
- Powerpoint
- Sales
- Microsoft Word
- Microsoft Office
- Microsoft Excel
- Telephone Skills
- Leadership
- Hospitality
- Social Networking
- Critical Thinking
- Cash Register
- Social Media
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