Jillian Suazo
Human Resources Generalist
- Role
- Human Resources Generalist at Brightstar Lottery
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Jillian Suazo
Highly motivated and goal oriented individual with a high drive in achieving…
Experience
Human Resources Generalist
May 2022 — Present · Providence County, RI, US
Lead and manage end-to-end employee lifecycle processes, including onboarding,offboarding, and transitions for U.S, Canadian, Latin American, and Caribbean operations,ensuring compliance with regional labor laws, company policies, and regulatoryrequirements.• Direct HR process improvement projects across multiple regions, streamlining benefitsadministration, onboarding workflows, and documentation procedures to enhanceefficiency, compliance, and the employee experience.• Manage high-impact initiatives such as the Data Integrity Project and the Earn vs. BurnAnalysis, ensuring workforce data accuracy, optimizing resource allocation, and enablingleadership to make informed strategic decisions.• Provide expert HR consultation to employees and leadership on benefits programs, leaveadministration (TDI, LOA), severance, and policy interpretation, serving as a trusted advisorfor domestic and international teams.• Develop and maintain advanced Excel tracking systems and HR analytics dashboards,enabling proactive identification of trends and performance metrics.• Oversee cross-functional HR inquiries and workflow approvals with an emphasis ontimeliness, accuracy, and confidentiality across multiple time zones and cultural contexts.• Partner with global HR teams to standardize policies and processes, driving operationalexcellence and alignment across North America, Latin America, and the Caribbean.
Education
Johnson & Wales University
Master of Business Administration - MBA, Project Management
2020 — 2022
Johnson & Wales University
Bachelor of Business Administration - BBA, International Business
2017 — 2020
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