Jillian Shaw

Digital Customer Success Manager @ SAP

Role
Digital Customer Success Manager at SAP
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jillian Shaw

Hello! I\'m a Digital Customer Success Manager at SAP, where I focus on helping customers realize the full potential of their SAP investments and ensure their success through strategic partnerships. I\'m a hardworking, resilient professional who enjoys helping people and working collaboratively to solve problems.Some other things I care about are D&I in the workplace, sustainability, and mental health. When I\'m not working, you can find me trying a new restaurant in town, rock-climbing, or cheering on the California Golden Bears. Let\'s talk! Feel free to connect with me on LinkedIn.

Experience

  1. Digital Customer Success Manager

    SAP

    Mar 2025 — Present · San Francisco, CA, US

    Supporting a portfolio of Enterprise and Corporate customer accounts in the West, dedicated to help customers realize the value of their investment in SAP solutions (across all lines of business) by providing adoption resources, best practices, and regular business reviews/health checks. To ensure long-term success, I collaborate cross-functionally to align customer goals with SAP capabilities. Operationally, I utilize a globally consistent framework to ensure every customer receives a high quality experience.

Education

  • University of Geneva

    Study Abroad Program

  • University of California, Berkeley, Haas School of Business

    Business for Arts, Sciences and Engineering Summer Program

  • University of California, Berkeley

    Bachelor's of Science

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jillian Shaw — Digital Customer Success Manager at SAP in San Francisco, CA, US | Unifers