Jillian Fox

WORK HISTORY

EDUCATION

SKILLS

ABOUT JILLIAN FOX

Compassionate, honest, and proactive in a reactive culture, I believe in the philosophy: “If everyone went the extra inch, no one would need to go the extra mile.”As a Certified Pharmacy Technician (CPhT) with 18 years of experience spanning retail, community, patient, and long-term care pharmacy, I have developed a strong foundation in sterile compounding, aseptic technique, and pharmacy operations. My expertise includes working in both hazardous and non-hazardous environments, ensuring safety, compliance, and efficiency.Currently pursuing a Bachelor of Science in Data Analytics with a concentration in Project Management (STEM), I am passionate about leveraging data-driven insights to improve pharmacy workflows, optimize inventory management, and enhance patient care.Key Expertise & Achievements Sterile Compounding & Aseptic Technique – Skilled in both hazardous and non-hazardous environments. Operational Efficiency & Workflow Optimization – Led projects improving controlled environment efficiencies. Training & Leadership – Train, coach, and mentor new team members across multiple districts to ensure a deep understanding of their roles and responsibilities. Developed onboarding programs that reduced turnover rates from 13% to under 9% in a year. Process Improvement & Compliance – Experienced in cleanroom inventory control and standardizing workflows. Lead initiatives in sterile compounding, aseptic technique, and cleanroom inventory control to optimize workflows and safety in hazardous and non-hazardous environments. Strategic Partnerships & Collaboration – Work closely with vendors, in-store staff, and management to strengthen partnerships through approachability, interpersonal awareness, and composure. Technology & Systems Proficiency – Skilled in Epic, NexGen, ScriptPro, AcuDose, Office 365, Eco Point, ExactaMix, Phaseal, Equashield, Pyxis, and more. Personalized Customer Service & Community Engagement – Provide outstanding, individualized service while coordinating monthly wellness events to promote health services to loyalty members and the community. Immunization & Wellness Advocacy – Facilitate on-site immunization clinics at businesses across New Hampshire, ensuring community access to essential health services. HIPAA Compliance & Fraud, Waste, and Abuse Prevention – Deep knowledge of regulatory standards, privacy laws, and compliance protocols to ensure best practices.