Jillian Formanski
Member Experience Director @Heritage Golf Group
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WORK HISTORY
Member Experience Director @Heritage Golf Group
Chicago, IL, US
Plan and execute a wide range of events (20–600 attendees), managing logistics, vendor relations, and post-event analysis- Create and maintain a comprehensive annual social calendar aligned with member interests and seasonal trends- Conduct onboarding sessions for new members, ensuring a seamless integration into the club community- Managed both public and member-facing sections of the club website, ensuring up-to-date, engaging, and accurate content- Develop weekly newsletter for Membership that includes important club updates, upcoming events and programming and other pertinent information- Responsible for creation and implementation of all marketing pieces and communication for all departments of the club- Develop profit and loss statements for departmental programming to maintain financial health and transparency- Assess current member preferences through feedback, surveys, and trend analysis to shape future programming- Oversee department budget, aligning spending with organizational objectives and delivering value to the membership base- Lead all social initiatives as Head of the Social and Young Executive Committee, fostering a vibrant and inclusive club community.
EDUCATION
Indiana University Bloomington
Bachelor of Science (B.S.)
SKILLS
ABOUT JILLIAN FORMANSKI
Results-driven experiential marketing and event management professional with 10+ years of…
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