Jill Martin

About Jill Martin

I’m an accomplished, trailblazing senior executive with extensive experience in developing and implementing transformational strategies designed to propel revenue, optimize operations, and enable rapid, sustainable organizational growth. I leverage a robust business and industry acumen within turnaround strategy, change management, digital transformation, and claims management to improve processes and enhance performance. I foster employee development, instill an inclusive culture, maintain transparency, share best practices, and transform the customer experience. I’m regarded as a thought leader and SME in the insurance and claims space, confidently navigating teams through challenging situations and aggressive deadlines. I cultivate trusted business partnerships and stakeholder relationships at all levels, including C-Suite leadership. As an influential, servant leader, I build empowered, high-performing teams focused on achieving the organization’s goals and objectives. Core Competencies:• Strategy Development/Implementation• Diversity & Inclusion• Cost Reduction Initiatives• Efficiency & Quality • Innovation & Automation• Complex Project Leadership• Call Center Management• Process Improvement• Team Development & Leadership• Revenue Growth & Expansion• Risk Management & Mitigation• Stakeholder/Employee Engagement Business Development and Relationship Management LET’S CONNECT!I’m always interested in expanding the network of my professional acquaintances and welcome thoughts or questions about my work.

Experience

1. Client Relationship Manager, Lead

   One Inc

   Mar 2025 — Present · Nashville, TN, US

Education

• University of Tennessee, Knoxville

  Bachelor of Science, Human Ecology

  1994 — 1998

• Tippecanoe High School

  Diploma, College Prep

  1991 — 1994

Skills

• Claim
• Subrogation
• Personal Injury
• Casualty Insurance
• Litigation
• Liability Analysis
• Commercial Insurance
• Claims Management
• Casualty
• Litigation Management
• Product Liability
• Property & Casualty Insurance
• General Insurance
• Claim Investigation
• Insurance
• Property Damage
• Legal Liability
• Liability