Jill Duffy Williams
Customer Success Manager @The Regis Company
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WORK HISTORY
Customer Success Manager @The Regis Company
Leading white-glove success initiatives for Fortune 500 and global professional services accounts, enabling rapid platform adoption (SimGate), demonstration of ROI, and predictable renewals through strategic enablement and proactive partnership.
EDUCATION
University of Denver
Master of Education - MEd
Drake University
B.A.
ABOUT JILL DUFFY WILLIAMS
15+ years in program, education and operations management- Expertise in building and scaling systems for high-growth organizations; Developing people leaders and leading teams up to 100; Designing and facilitating onboarding, enablement and performance curriculum and experiences; Executing small and large-scale conferences, events, and onsites- Highlights: Coached 35+ early career professionals to lateral or upward promotions. Improved department efficiency and customer retention by 55%. Built leadership pipeline program with 50%+ of participants moving to highest ranks of organization.
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