Jill Devrick

About Jill Devrick

I am a software product professional because I sat next to the right person at a wedding reception. Of course, that’s not the only reason, but serendipity was the initial catalyst that started me on this journey. In my first role as a product specialist, I told myself I’d give it a year. And on every work anniversary since I have given it another year. Why? How could I walk away when something new and cool is always on the horizon? I love learning, exploring ideas, and working as part of a team to make life better through technology.Working for a small startup company early in my career enabled me to hone my implementation and client support skills, but it also brought opportunities to coordinate projects and contribute to building tools, processes, and standards where no formal role yet existed. I never backed away from the chance to improve workflows, product features, or client relationships. I have learned to be comfortable with being uncomfortable so I can continue to grow.Eventually, that small startup became part of a large corporation and my role evolved from product delivery to business unit operations and product management. As a product owner, identifying with and advocating for the user is essential. In addition to my role in developing software with a scrum team, I have been able to extend my skills in client advocacy and industry relations as a blogger, author and contributor to articles in industry publications, presenter at trade shows and conferences, and even as national president of a professional association. CORE COMPETENCIES:• Cross-Functional Team Lead• Requirements Gathering/User Stories• Data Analytics/Process Improvement• Backlog Prioritization and Management• Voice of Customer/Client Relations• Sprint and Release Planning/Product Roadmap• New Product Implementation/Beta Projects• Stakeholder and Business Operations ManagementSTRENGTHSFINDER:Intellection, Learner, Input: I am inherently curious and enjoy learning. You don\'t need to ask if I have thought something through. The answer is almost always yes.Relator, Responsibility: I cultivate productive and lasting attachments with people, causes, products, and organizations. Teamwork makes the dream work, and solid relationships are key to success. TECHNICAL:• Jira/Confluence, Microsoft TFS, Clickup• Reading XML, JSON, HL7, FHIR, SQL, Kibana, Databricks• Softrax, Power BI, Oracle CX, Salesforce• Microsoft Office, Google Suite• NLP, LLM, AI• Mural, Balsamiq, Whiteboard, Lucidchart• Workday, Namely, Slack• AWS Cloud Practitioner Training

Experience

1. Technical Program Manager - Implementations

   CodaMetrix

   Jun 2025 — Present · Boston, MA, US

   Originated a new role at CodaMetrix focused on building and revising scalable technical processes that enhance implementation predictability and provide an efficient experience for customers and internal stakeholders.• Built a comprehensive 12-week technical implementation project plan for radiology and endoscopy service lines, including over 100 deliverables from 10 contributing teams across 8 project phases.• Initiated a Jira epic and initiative structure for tracking all technical implementation tasks, dependencies, and milestones.• Researched and updated documentation on approximately 150 configuration settings across six service lines and designed a new template and process for requesting configuration customizations for each customer.• Created a protocol for conducting project retrospectives after go-live to collect input from internal stakeholders and facilitate continuous process improvement.• Triaged and coordinated customer issues reported from the implementation and support teams daily, determining severity and priority before scheduling engineering resources as appropriate.• Organized and maintained a Jira backlog for two engineering teams that improved sprint predictability by 30% and increased release reliability for requested features and fixes.

Education

• West Virginia University

  MPA, Public Administration

• West Virginia University

  One doctoral-level course completed, Educational/Instructional Technology

• West Virginia University

  BA, Liberal Arts

• Indiana University - Kelley School of Business

  Certificate, Marketing Fundamentals

• University of Maryland Global Campus

  Two graduate-level courses completed, Health Informatics Administration