Jill L. Camden

About Jill L. Camden

Contact: j••••••••@gmail.com or (80••••••56 Accomplished healthcare director/administrator with extensive experience in operations, finance, people management and business development for hospital departments and medical practices. Proven leadership ability to identify inefficiencies in operations, and adept at implementing best practices to enhance productivity, increase revenue, and improve client satisfaction in the healthcare industry. Core Competencies:Operations Management and Leadership | P&L | Program Growth and Development | Long and Short Strategic Planning | Process Improvement | Lean Six Sigma | Data Analytics | Revenue Cycle Management | Client Satisfaction | Recruitment and Retention | Contract Negotiations | Change Management | IT Implementation | Project Management | Marketing and Communications | Academics | Grants and Contracts | Clinical Trials

Experience

1. Business Operations Manager

   Austin Plastic Surgery Institute

   May 2023 — Present · Austin, TX, US

   Business Operations Manager Plastic Surgery Practice• Managed daily operations of a busy plastic surgery office, ensuring seamless coordination between clinical and administrative teams.• Advised patients on surgical procedures, costs, and payment plans, enhancing patient understanding and satisfaction.• Implemented strategic sales initiatives that increased practice revenue by 50%.• Analyzed business performance metrics to identify growth opportunities and optimize operational efficiency.• Coordinated scheduling, billing, and patient follow-up processes to improve workflow and patient experience.• Developed training programs for staff to elevate service quality and adherence to compliance standards.• Fostered a patient-centric environment focused on empathy, transparency, and excellent communication.

Education

• Virginia Tech

  BA, Business, Communications, Sociology

  1987 — 1990

Skills

• Performance Improvement
• Strategic Planning
• Revenue Cycle
• Quality Improvement
• Medical Billing
• Healthcare Management
• Physician Relations
• Project Management
• Hospitals
• Practice Management
• Public Health
• New Business Development
• Leadership
• Oil & Gas Industry
• International Sales
• Negotiation
• Program Management
• Gold
• Healthcare
• Investors
• Healthcare Consulting
• Marketing Strategy
• Emergency Medicine
• Medical Education
• Healthcare Industry
• Funding
• Commodity
• International Trade
• Contract Negotiation
• Working with Physicians
• Managed Care
• Clinical Research
• International Business
• Medicare
• Investments
• Pediatrics
• Sales
• Precious Metals
• Healthcare Information Technology
• Electronic Medical Record (Emr)