Jillayne Berg
Director, Clinical System Support
- Role
- Director, Clinical System Support at Optum
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Jillayne Berg
Operations and implementation professional with 18+ years of proven experience…
Experience
Director, Clinical System Support
Aug 2022 — Present
Led the redesign and implementation of change management methodology to drive clinical initiatives for model fidelity metrics. • Coordinated closely with product owners to optimize system functionality for clinicians.• Implemented a robust User Acceptance Testing program, resulting in higher accuracy for deployment of upgrades to internally developed EMR.• Managed vendor relationships with 20+ HIE vendors to provide critical patient information for providers to perform timely post discharge care.
Education
Minnesota State University Moorhead
BS
1996 — 2000
Skills
- Emr
- Quality Assurance
- Leadership
- Healthcare Management
- Strategic Planning
- Software Documentation
- Hospitals
- Medical Devices
- Healthcare Information Technology (Hit)
- Ris
- Microsoft Office
- Customer Service
- Healthcare
- Business Process Improvement
- Management
- Team Building
- Troubleshooting
- Training
- Process Improvement
- Healthcare Information Technology
- Project Management
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Product Management
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