Jill Carter Thorne
Customer Success Leader
- Role
- Enterprise Customer Success Manager at Grammarly
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jill Carter Thorne
Entrepreneurial, analytical, and relationship-focused CS leader with proven success in growing revenue and adoption in Saas clients. Over 15 years of experience working directly with clients as well as managing and coaching CSMs, scaling operations, running experiments to increase customer utilization and retention. Motivated by helping teams achieve growth with a customer-first mindset.
Experience
Enterprise Customer Success Manager
Sep 2023 — Present · San Rafael, CA, US
Education
UC Santa Barbara
BA, Psychology
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