Jill Quinn

About Jill Quinn

Sales growth leader with over 25 years of experience at Cengage Group, leveraging deep expertise in education, sales, and customer success to drive customer acquisition, revenue growth, and lasting partnerships. As a Senior Sales Growth Specialist, I develop and implement targeted strategies that enable teams to convert prospects into long-term clients. My sales acumen, communication skills, and consultative approach foster meaningful engagement that supports both organizational goals and student success.Previously, I served as a Senior Customer Success Manager, where I partnered with faculty and administrators to ensure adoption, retention, and satisfaction. By building strong relationships and addressing client needs with proactive support, I contributed to measurable gains in retention and growth.Throughout my career, I’ve:Exceeded revenue targets by driving territory growth in competitive marketsDesigned strategies that accelerate digital adoption and improve learning outcomesBuilt trusted partnerships with higher education leaders, faculty, and institutionsLed customer success initiatives that strengthen retention and satisfactionPassionate about the future of education and technology, I bring both strategic vision and hands-on execution. My mission remains clear: empowering learners and organizations with impactful solutions that transform outcomes.

Experience

1. Sr Sales Growth Specialist

   Cengage

   May 2024 — Present

   As an SGS, I play a pivotal role in driving revenue growth and expanding our customer base. I am responsible for developing and implementing strategies to identify, engage, and convert potential customers into loyal clients. With my strong sales acumen, excellent communication skills, and passion for education I am excited to thrive in my new roll.

Education

• Thomas More University

  BA, Management/Marketing, General