Jill Northrop
Chief Strategy Officer (CSO) @MPX
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WORK HISTORY
Chief Strategy Officer (CSO) @MPX
Portland, ME, US
EDUCATION
Gestalt International Study Center
Certified Gestalt Coach specializing in Emerging Leaders, Professional Coaching Certification Program
Customer Operations Performance Center
Professional Certification , High Performance Management Techniques
WEX Organizational Development
Integrated Leadership Development Program , Global Leadership
Institute for Civic Leadership Intensive
Professional Certification , Leadership
SKILLS
ABOUT JILL NORTHROP
A robust reputation for being singled out by executive management to lead sweeping reforms to existing operational function as part of ensuring a seamless customer experience with the company. As a result, I and my teams have received numerous corporate awards for excellence in execution.As a visionary and innovative thinker, I led several projects to onboard new technologies to be absorbed company-wide.With a consistent focus on staff development, I created a well-received internship, mentoring, apprenticeship, and job rotation program for the company.I am well-regarded for my tenacity to deliver complex projects on-time and within budget despite shifting priorities, demanding expectations, and stringent deadlines.With a approachable manner, I am recognized for clearly and effectively communicating to audiences from a variety of cultural, educational, and economic backgrounds.Key accomplishments include:• Serve as a powerful influencer amongst business leaders, key stakeholders, and partner organizations.• Inspirational leader with a track record in galvanizing teams to embrace a singular vision; lauded for making staff training and mentoring a high priority.• Exceptionally well-skilled in idea generation and connecting complex and disparate information into a distinct concept.• Solid reputation for delivering extraordinary customer experience and for fostering an environment for colleagues to do the same.
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