Jill Miltner

About Jill Miltner

As a Technical Program Manager with 25+ years\' experience in the Insurance industry- I\'ve worn many hats, including: App Development Leader, Product Owner, Scrum Master, M&A Integration Manager and Program Manager.I am trusted for my astute project management leadership skills and the ability to drive the timely completion of highly complex projects, and as a result, have been repeatedly called on to lead critical time- and impact-sensitive projects spanning across product, digital transformation, agile transformation, governance and M&A integration. KEY IMPACTS:DIGITAL TRANSFORMATION:Delivered one of the most complex product projects (NLG-UL) in 2016. Despite numerous challenges faced and advanced level of complexity, brought both NLG-UL and Agent Portal digital transformation projects to the finish line on time. AGILE TRANSFORAMTION (Full Roll-Out):Quickly organized the IT team around new agile methodology, playing an integral role in accelerating the teams\' understanding, adoption, and application.HIGHLY COMPLEX PROJECT DELIVERY:Specifically chosen to take over and lead the most challenging segment (Compensation) of a highly complex $65M enterprise project that was months behind schedule and struggling to gather business requirements from the legacy platform. PROFILE SNAPSHOT:MBA, Business AdministrationMaster\'s Certificate, IT Project ManagementTeam Leadership across U.S. and India (8+ yrs.)Business and IT Project Management (10+ yrs.)Project Budgets ($60K-$2.8M)INSURANCE EXPERIENCE:Property and Casualty (P&C)AutoLiabilityEnvironmental Risk/Emerging RiskLife and Annuity SystemsManaged CarePharmaceuticalDocument ManagementWeb PortalsAgile and Waterfall Environments

Experience

1. Technical Program Manager

   Liberty Mutual Insurance

   Mar 2025 — Present

Education

• University of New Hampshire

  BS, Health Management & Policy

• Plymouth State University

  MBA

Skills

• Software Development Life Cycle (Sdlc)
• Business Process
• IT Strategy
• Project Estimation
• Pmo
• Pmp
• Waterfall Project Management
• Project Delivery
• Leadership
• IT Management
• Project Planning
• Change Management
• Process Improvement
• Software Project Management
• Itil
• Program Management
• Software Documentation
• Sdlc
• Requirements Gathering
• Insurance
• Agile Methodologies
• Team Building
• Management
• Visio
• Enterprise Architecture
• Systems Analysis
• Business Process Improvement
• Coaching & Mentoring
• Microsoft Office
• Project Management
• Analytical Skills
• Data Warehousing
• Business Requirements
• Ms Project
• Risk Management
• Sharepoint
• Soa
• Analysis
• Integration
• Project Portfolio Management