Jill Glenn

Experience

1. People Operations Manager

   Lucidworks

   Mar 2025 — Present

   People Operations Manager supporting a fully distributed global workforce across the United States, UK, India, and 8 additional international locations. I focus on global HR operations, HRIS optimization, benefits administration, and compliance management, building scalable People Ops infrastructure that supports the full employee lifecycle. I partner closely with Finance, Legal, Payroll, and leadership to streamline operations, ensure regulatory compliance across jurisdictions, and improve the employee experience in a remote-first organization.Lead global People Operations initiatives supporting employees across the US, UK, India, and additional international locationsManage core People Ops functions, including benefits administration, HRIS management, leave of absence coordination, payroll collaboration, and employee lifecycle operationsOversee global benefits programs and vendor relationships, including renewals, plan updates, and open enrollment across multiple countriesServe as administrator for key HR systems, including HiBob, ADP, Deel, Pave, Tilt, Everstage, Fidelity, and Shareworks, ensuring system integrations and data integrityManage global compliance initiatives, including employment law alignment, benefits compliance, and regulatory requirements across multiple regionsLead complex leave of absence management across federal, state, and international programsSupport company-wide compensation and performance cycles, including merit planning, bonus administration, and compensation analysisAdminister equity and stock option processes through Shareworks, including employee education and offboarding equity supportDevelop scalable People Services documentation, policies, and internal resources to support managers and employeesPartner cross-functionally with Finance, Legal, Payroll, and external vendors to improve operational efficiency and employee support

Education

• Brigham Young University - Idaho

  Bachelor of Science - BS, Psychology

  2009 — 2013

Skills

• Social Media
• Career Development
• Psychology
• Critical Thinking
• Research
• Teaching
• Time Management
• Exercise Instruction
• Microsoft Excel
• Community Outreach
• Vocational Rehabilitation
• Career Counseling
• Leadership
• Social Services
• Teamwork
• Cpr Certified
• Event Planning
• Training
• Microsoft Office
• Mental Health
• Self-Driven