Jill Crimm
Healthcare Marketing Strategist and Digital Marketing Leader | Customer Experience and Marketing | Diagnostics, Pharma, Healthcare Technology | Bringing Customer Culture and Centricity to businesses
- Role
- Senior Manager of Customer Experience - Research and Strategic Projects at Baylor Scott & White Health
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Jill Crimm
Highly experienced healthcare and strategic marketing leader with a proven track record in commercial product and marketing management, from conception to tactical execution, specializing in consumer, HCP, and payer global marketing. Skilled in driving lead generation, pipeline growth, and ROI-focused strategies across acquisition, onboarding, and retention. Proficient in market research and insights, customer experience design, CRM, social media. Skilled in managing teams, diverse agencies, leading advisory boards and brand launches. Specialties: Global product development, Global marketing campaign management, Global affiliate support and training, Brand marketing, Customer experience design, Service design blueprints, Consumer marketing, Business to Business marketing, Strategy, Positioning, Segmentation, Device development, Measurement, Direct marketing, Market research, Consumer insights, Consumer database, Call Center
Experience
Senior Manager of Customer Experience - Research and Strategic Projects
Apr 2025 — Present
Education
Murray State University
Bachelor of Science (BS), Advertising, Art
1989 — 1992
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