Jill Carlisle

About Jill Carlisle

Professional SummaryDedicated IT Operations Manager with 20+ years of experience overseeing enterprise-wide IT procurement, asset management, and vendor relations. Proven ability to manage budgets, streamline processes, and ensure smooth operation of all IT equipment and services. Recognized for building strong vendor partnerships, optimizing costs, and collaborating across departments to meet organizational technology ExperienceIT Operations ManagerEWTN – Irondale, ALFeb 2003 – Present• Oversee enterprise inventory, vendor contracts, and software license management to support business continuity.• Manage procurement and lifecycle of IT assets, including cell phones, laptops, desktops, servers, routers, switches, and peripherals.• Assist with IT budget development and partner with the accounting department to reconcile billing and invoicing matters.• Ensure warranty compliance and manage maintenance schedules for all enterprise IT equipment.• Collaborate with IT leadership on strategic planning and purchasing decisions to support organizational growth.• Streamlined procurement processes, reducing cycle times and achieving measurable cost savings.• Serve as primary liaison with vendors and service providers, negotiating favorable terms and ensuring compliance with service Skills• IT Procurement & Vendor Management• Budgeting & Cost Analysis• Contract Negotiation• Enterprise Inventory & License Management• IT Asset Lifecycle & Warranty Oversight• Cross-Functional Team Collaboration• Process Improvement & Cost Optimization

Experience

1. Information Technology Operations Manager

   EWTN

   Jan 2025 — Present

   Oversees and manages the enterprise inventory, vendor, and license management. Assist with budget management and interacts with the accounting department on billing matters. Ensures smooth operation and maintenance of all IT equipment, including cell phones, laptops, desktops, servers, routers, switches, and warranty management.

Skills

• Windows 7
• Office Equipment
• Microsoft Office 2003
• Iphone Support
• Microsoft Office 2013
• Technical Support
• Computer Repair
• Telecommunications Billing
• Troubleshooting
• Inventory Management
• Adobe Acrobat
• Networking
• Printers
• Adobe Livecycle Designer
• Asset Management
• Customer Relations
• Administrative Assistants
• Windows Xp Pro
• Remote Access
• Nonprofit Organizations
• Social Media
• Microsoft Office
• Microsoft Office 2007
• Purchase Orders
• Timekeeping
• Coordinating Tasks
• Leadership
• Support Calls
• Printer Support
• Ipad
• Help Desk Support
• Customer Service
• Numara Track-IT
• Software Installation
• Windows Xp
• Vpn
• Social Networking