Jill Cadigan
Regional Operations Manager @MB2 Dental
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WORK HISTORY
Regional Operations Manager @MB2 Dental
Specializing in the Orthodontic Market
EDUCATION
Duke University - The Fuqua School of Business - Executive Education
Business Certificate, Focus in Strategies in Delivery of Digital Orthodontic Care
Emmanuel College (Boston)
Bachelor's degree, English and Political Science
Project Management Institute
Project Management Professional
Duke University - The Fuqua School of Business
Business Certificate, Focus in Strategies in Delivery of Digital Orthodontic Care
Quality and Productivity Solutions, Inc. (QPS)
SCRUMstudy Agile Master Certified
Quality and Productivity Solutions, Inc. (QPS)
Scrum Fundamentals Certified
Quality and Productivity Solutions, Inc. (QPS)
Scrum Master Certified
ABOUT JILL CADIGAN
Operations Executive with a successful sales career in the healthcare industry, bringing talents, creativity, and excellent communication skills to my second career in a front-facing customer setting. As a highly organized professional with a personable management style, I developed effective ways to enhance customer satisfaction related to wait times, scheduling challenges and creating positive customer experiences. These practices increased profitability and business footprint while minimizing waste. Adept at integrating and enhancing processes across all functions and levels to achieve strategic business objectives. Expert in utilizing advanced systems and methodologies to implement, monitor, and oversee projects, driving operational efficiency and cost reduction. Demonstrate a strong consultative approach to project management, operations, and sales roles, consistently achieving goals through team problem-solving and effective project management techniques.Recognizing the Herculean power of team cohesiveness in developing a positive work culture, I consistently addressed internal conflicts and greatly improved employee attitudes and productivity. I seek professional success by delivering strong return on investment and developing teams of motivated employees who are driven to provide excellent service that result in tremendous customer satisfaction and increased profitability. Committed to fostering a collaborative and positive work environment, I believe kindness and professionalism are the keys to thriving in today\'s unpredictable environment
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