Jilianne Hoffer-Major

Reporting and Solutions Analyst @Gore Mutual Insurance

Cambridge, ON, CA

Designed and deployed reporting and visualization frameworks using Power BI, SSRS, Azure Databricks, Guidewire, and RTM, aligning with business needs- Ensured Office of the Superintendent of Financial Institutions compliance, maintaining high data integrity and quality- Optimized data pipelines and workflows to improve decision-making and efficiency- Collaborated with IT and business stakeholders to refine processes and automate where possible- Led cross-functional projects in fund operations, technology, and regulatory compliance, managing multidisciplinary teams to meet enterprise goals- Oversaw project lifecycle, monitored progress through reports and dashboards, and mitigated risks to meet deadlines- Communicated project status, risks, and challenges clearly to stakeholders and leadership- Managed scope, schedules, risks, and budgets to ensure objectives and standards were met- Analyzed current processes, identified improvement opportunities, and recommended operational enhancements- Maintained deep understanding of fund operations, controls, and risk strategies- Assessed client needs to develop targeted process reengineering and technology solutions- Led continuous improvement initiatives and facilitated effective change management through stakeholder engagement and strategic planning.