Jillian Coutu
Director of Product Operations @Klue
Victoria, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2021 — Present
Director of Product Operations @Klue
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Scaling the product organization by standardizing process, communications, onboarding and exposing and sharing usage data to make more informed decisions.
EDUCATION
N/A
Vancouver Island University
Associate's degree, Criminology
2011 — 2011
Langara College
Advanced Certificate in Project Management
2010 — 2010
The University of British Columbia
Sauder School of Business: Foundations of Business Analysis
SKILLS
Customer ExperienceProject ManagementProposal WritingVoipModelingProject PlanningAccount ManagementLeadershipChange ManagementSdlcSalesVendor ManagementBusiness AnalysisWirelessProgram ManagementSystem DeploymentTelecommunicationsProcess ImprovementCall CentersBusiness Process Re-EngineeringCall CenterManagementTeam Leadership
ABOUT JILLIAN COUTU
With over 10 years of experience in leading and delivering complex software projects…
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