Jikhil Reji
Senior Operations Associate @Domino's
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WORK HISTORY
Senior Operations Associate @Domino's
Berlin, DE
Took on senior operational responsibilities, ensuring smooth workflow and operational continuity across rotational shifts- Trained and onboarded new team members, guiding them on workflows, tools, and service standards- Acted as a coordination point for staff and customers, resolving issues and maintaining service quality- Managed task prioritization and assisted in workflow optimization during high-demand periods- Contributed to operational efficiency and process improvement initiatives- Strengthened skills in operations coordination, team leadership, customer handling, and problem-solving under pressure
EDUCATION
Naipunnya Institute of Management and Information Technology, Pongam
Bachelor of Science - BS, Computer Science
Berlin School of Business & Innovation (BSBI)
MSc. Data Analytics, Computer Science
U H S S Mambra
Higher secondary, Computer Science
ABOUT JIKHIL REJI
I’m a versatile Full Stack Developer & IT Specialist with experience building scalable web and mobile applications and supporting IT infrastructure. Skilled in React, TypeScript, and modern JavaScript tools, with hands-on knowledge of system administration, troubleshooting, and network maintenance. You can explore my projects and work here: https://jikhilreji.com/ I’ve delivered enterprise dashboards, Android apps, and reusable UI components with RESTful APIs, while also resolving incidents, maintaining secure systems, and supporting end users. I thrive in agile and fast-paced support environments—whether building features, fixing bugs, or solving IT challenges. I bring speed, quality, problem-solving, and a customer-first mindset to every project. Eager to grow, I’m passionate about contributing to both software innovation and reliable IT operations that help organizations succeed.
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