Jihane Jasmin

About Jihane Jasmin

As an Employee Experience Manager, I provide comprehensive support to my team. I prioritize the details, anticipate their needs and manage their resources accordingly. I oversee multiple projects to ensure a positive employee experience, as well as the success of the company. My background in office support roles has given me an appreciation of how important it is to be a reliable project manager, and take pride in being able to wear many hats for the benefit of everyone involved.

Experience

1. Employee Experience Manager

   TickPick

   Dec 2022 — Present · NY, US

   Manage the overall employee experience by fostering a supportive and engaging work environment, identifying areas of improvement and offer solutions• Primary contact for office needs including facilitating communication to staff about policy changes and updates. Maintain relationships with leadership, employees, visitors, vendors, and key stakeholders• Manage end-to-end HR processes across multiple regions (US, Jamaica, Mexico), including payroll, benefits administration, compensation programs, onboarding/offboarding, time tracking, and legal compliance• Play a key role in hiring and talent acquisition, collaborate with hiring managers to create and publish open position job post, manage candidate pipeline, conduct phonescreens, and coordinate interviews• Own new hire orientations, assist with onboarding employees by obtaining signed paperwork, equipment and software, access to appropriate systems• Designed a structured internship program with defined goals, learning objectives, and evaluation metrics to benefit both interns and the hiring team• Lead employee engagement initiatives such as DEI efforts, volunteer opportunities, meal programs, branded merchandise, employee perks, annual benefits enrollment, and professional development programs, aligning with company goals and employee satisfaction • Plan inclusive employee engagement events: birthdays, anniversaries, volunteer activities, and remote employee events for Oregon and Jamaica, and company gatherings twice a year. Utilize employee surveys and data analysis to continuously evolve • Assist the CFO and Controller with expense management, budget tracking, invoice processing, vendor onboarding, and contract negotiations. Administer employee equity plans and provide support for day-to-day operations, travel arrangements, and benefits inquiries• Provide support to leadership and department executives with calendar management and ad-hoc projects

Education

• Berkeley College

  Bachelor, Marketing

  2008 — 2011

Skills

• Data Entry
• Invoicing
• Marketing Research
• Human Resources
• Ms Office • Ms Word • Ms Excel • Ms Power Point • Ms Outl
• Advertising
• Marketing
• Management
• Analysis
• Finance
• Time Management