Jigyasha Gupta
Customer Success Manager at Univariety | Digital Creator - I am from Chhattisgarh
- Role
- Assistant Manager - Customer Success at UNIVARIETY
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Jigyasha Gupta
A lifelong leader, looking for opportunities to grow and adapt, Jigyasha\'s journey took…
Experience
Assistant Manager - Customer Success
Dec 2024 — Present · Hyderabad, IN
Built and nurtured strong client relationships, ensuring long-term retention and satisfaction.Drove adoption of Univariety’s solutions, achieving 95%+ client engagement and satisfaction scores.Collaborated with cross-functional teams to resolve client issues quickly, reducing escalations by 30%.Conducted regular reviews and training sessions, helping clients maximize value and achieve their goals.Identified upselling and cross-selling opportunities, contributing to revenue growth and partner success.
Education
Bhilai Steel Plant (BSP) SENIOR SECONDARY SCHOOL Sector - 7
10+2
2002 — 2014
Bhilai Institute of Technology (BIT), Durg
Bachelor of Engineering
2014 — 2018
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