Jigyasa Rishi

Delivery Lead and Project Manager @Tata Consultancy Services

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2014 — Present

Delivery Lead and Project Manager @Tata Consultancy Services

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IN

Handling project delivery and operations in various tools like HCM, Device 42, Monitoring tools and ServiceNow. Role involved leading the tools from delivery, daily task management, resourcing and commercial perspective.

EDUCATION

2003 — 2007

Motivational Pathway

Bachelor of Technology (B.Tech.), Information Technology

SKILLS

Itil Service StrategySitescopeIT OperationsService DeliveryService ManagementService DeskMicrosoft Power PointCmdbIntegrationItil V3 Foundations CertifiedMicrosoft ExcelRelease ManagementHpTeam ManagementSolution ArchitecturePre-SalesItilProject ManagementServicenowConfiguration ManagementTransition ManagementIT Service ManagementChange ManagementIncident ManagementProblem ManagementPmpHp Service ManagerRequirements AnalysisMarket ResearchResource ManagementHp OpenviewSlaItil CertifiedPrince2

ABOUT JIGYASA RISHI

At Tata Consultancy Services, I m handling multiple projects as Project Manager or Delivery lead. It encompasses the comprehensive management of IT projects, focusing on delivery excellence and customer satisfaction. My tenure as an ITSM Project Manager honed my abilities in end-to-end project execution, from initiation to operational handover, centered on ensuring client objectives are met with precision. Collaborating closely with clients, managing stakeholder communications, and leading diverse teams, I have consistently contributed to the enhancement of processes and the achievement of high customer satisfaction levels.

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Jigyasa Rishi — Delivery Lead and Project Manager at Tata Consultancy Services in Gurugram, HR, IN | Unifers