Jignesh Anil Panchal
Senior Project Engineer
- Role
- Senior Project Engineer at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jignesh Anil Panchal
Results-driven IT Infrastructure and Systems Specialist with over 17 years of experience…
Experience
Senior Project Engineer
Jul 2021 — Present · Mumbai, IN
Managed LANDesk support team and handled escalation issues.2. Generated and delivered LANDesk reports and metrics to key management on a daily, weekly, and monthly basis, according to requirements.3. Ensured compliance of client environments by keeping applications up to date, maintaining standard practices, identifying non-compliance, and resolving issues to meet standards.4. Supported end users across both office and field environments. Responsibilities included testing, deploying software distribution packages, building queries and reports, troubleshooting, and maintaining the LANDesk installation. Provided Tier 2/Tier 3 support to Help Desk and Field Technicians.5. Oversaw systems patch management, using LANDesk to efficiently deploy and install software and system patches across a large enterprise.6. Conducted timely analysis and resolution of production issues with input from the Desktop Engineering team.
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