Jigar Thakkar

About Jigar Thakkar

Dynamic and forward-looking IT leader with 15+ years of experience driving Cloud Operations, Digital Transformation, and Automation across Pharmaceuticals, BFSI, and IT Consulting. I bring a unique mix of technical depth, analytical problem-solving, and research excellence to every role.At Sun Pharma, I serve as IT Business Partner for India Business & D2C, while also leading Cloud Operations (AWS Control Tower, Azure Landing Zone) and the Global RPA Center of Excellence, which delivers hours of annual efficiency gains across Finance, IT, HR, and Marketing. I also oversee the digital presence of India business websites and customer platforms, ensuring secure, compliant, and user-centric experiences.Previously, at Aditya Birla Capital, I managed Dynamics 365 CRM for 900 branches and users, deployed AWS-based telephony solutions, and directed DR/BCP for 12 CRM farms. At Indiabulls AMC, I pioneered India’s first fully digital Video KYC solution, launched AI-based onboarding, and built robust IT governance frameworks. My career foundations include impactful roles at HDFC Bank, Atos, and Suvega, delivering enterprise-scale projects in CRM, IoT, Big Data, and mobility.Beyond corporate IT, I contribute to research and academia, with publications in Quantum Cryptography (IJETT, ICCMS) showcasing my critical and analytical thinking. This foundation allows me to bridge cutting-edge research with real-world technology strategy.I am an AWS Certified Solutions Architect and continue to upskill in cybersecurity, digital transformation, and cloud governance to stay future-ready.Key Skills• Cloud Architecture & Governance (AWS, Azure, GCP)• Digital Transformation & IT Business Partnering• RPA Strategy & Implementation (Global COE Lead)• IT Project Management (Agile, Waterfall)• Quantum Computing & Cryptography ResearchResearch PublicationsGoogle Scholar: & hl=en ResearchGate: International Journal of Engineering Trends and Technology: Nov-2026; Paper: http://bit.ly/2HTYsD5

Experience

1. Cloud and Automation (Rpa)

   SUN PHARMA

   Jul 2023 — Present · Mumbai, IN

   Managing Sun Pharma’s India Business Digital Presence, ensuring secure, high-performing websites critical to the organization’s operations.• Led the Cloud CoE across various public clouds; spear headed the deployment of AWS Control Tower, centralizing account management and enhancing compliance (HIPAA, FDA, GxP) for global cloud operations.• Developed and scaled the RPA Center of Excellence globally, streamlining processes and saving over hours annually.

Education

• University of Mumbai

  Master of Science (MSc.), Information Technology

  2011

• University of Mumbai

  Bachelor of Science, Physics

• The KET's V. G. Vaze College of Arts, Science & Commerce (Autonomous)

  Bachelor of Science (BSc.), Physics and Computer Science

• Indian Institute of Management Ahmedabad

  Leading Digital Transformation, Information Technology

Skills

• Mobile Technology
• Requirements Analysis
• Business Analyst
• Use Case Analysis
• Project Scope Development
• Pre-Sales
• Business Analysis
• Project Management
• Technical Leadership
• Android Development
• Information Technology
• Team Management
• IT Project & Program Management
• Customer Relationship Management (Crm)
• Requirements Gathering
• Mathematica
• Programming
• Software Project Management
• Itil
• Use Case Diagrams
• Project Delivery
• Quantum Computing