Jie Jessica Su
Senior Product Manager @ Amazon.com
- Role
- Senior Product Manager at Amazon
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Jie Jessica Su
Visionary product leader with over 10 years of experience driving digital transformation through immersive technology and workforce development. Expert at scaling global learning ecosystems, currently managing an large scale immersive technology initiative that has redefined operational readiness for over associates annually. Proven track record in architecting \"Day One\" solutions by integrating high-fidelity adaptive environments and LLM-powered AI to enhance safety, experience, and performance.
Experience
Senior Product Manager
Apr 2025 — Present · 纳什维尔, TN, US
VR & AI delivery training products @ Amazon LogisticsGlobal Ecosystem Architect: Orchestrated the deployment of an immersive learning platform across 500+ locations, scaling training for delivery associates annually. Generated $4.5MM in annual cost savings by replacing legacy training models with high-fidelity, adaptive VR environments.AI Strategic Pivot: Spearheading the integration of LLM-powered AI into immersive training, transitioning static modules into \"living\" learning paths that adapt to real-time associate performance. Architected AI-driven avatars for complex behavioral training, utilizing advanced NLP to simulate customer de-escalation scenarios.
Education
Communication University of China
Master's degree, International and Intercultural Communication
Vanderbilt University
Master of Business Administration (MBA)
2014 — 2016
Communication University of China
Bachelor's degree, Public Relations
Skills
- Microsoft Office
- Research
- Project Planning
- Analysis
- Business Development
- Editing
- Marketing Strategy
- Cross-Functional Team Leadership
- Government
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